1800-909-TRIB    Customer Care

DELIVERY PROBLEMS

Need a Replacement Paper today?

If you were missed TODAY, or your newspaper was unreadable and you would like a replacement please be sure to check the "send me replacement paper" button on the bottom of the form below. Or call our Customer Care Department at 1-800-909-8742 and we will deliver a replacement as soon as possible. Note: replacement delivery is limited in certain areas, however if we are unable to deliver a replacement, credit will be applied to your account.

All calls and emails for replacement papers must be received by the following times:

  • Pittsburgh Tribune Review
  • Monday through Friday: 6:00am to 10:00am
  • Saturday: 6:00am to 10:00am
  • Sunday: 8:00am to 11:00am
  •  
  • McKeesport Daily News
  • Monday through Friday: 5:00pm to 6:00pm
  • Saturday: 11:00am to 12:00pm
  • Sunday: 11:00am to 12:00pm
  •  
  • Leader Times
  • Monday through Friday: 5:00pm to 6:00pm
  • Saturday: 2:00pm
  • Sunday: n/a
  •  
  • Valley News
  • Monday through Friday: 5:00pm to 6:00pm
  • Saturday: 9:00am 10:30am
  • Sunday: 8:00am to 11:00am
  • Greensburg Tribune Review
  • Monday through Friday: 6:00am to 10:00am
  • Saturday: 6:00am to 10:30am
  • Sunday: 8:00am to 11:00am
  •  
  • Daily Courier
  • Monday through Friday: 10:30am to 12:00pm (noon)
  • Saturday: 10:30am to 12:00pm
  • Sunday: 8:00am to 11:00am
  •  
  • Valley Independent
  • Monday through Friday: 5:00pm 5:30pm
  • Saturday: 10:30am to 11:00am
  • Sunday: 9:30am to 11:00am

Missed the replacement times?

If you were unable to contact us by the times above, you will not receive a replacement paper. However, we will credit your account and report the situation to your carrier and district manager. We want to hear from you so that we can take the appropriate steps to improve your service.

Report Delivery Problem Form

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